Lenus Overview
Industry
Marketplaces
Company Size
100 ‑ 1000
Current ERP
Netsuite
Region
Europe, Global
Tipalti Products Used
AP Automation, Mass Payments
Challenge
Manual payment processes hindered scalability and efficiency as Lenus expanded internationally.
Solution
Lenus implemented Tipalti Accounts Payable and Tipalti Mass Payments to automate and streamline finance workflows.
Results
Lenus reduced payment processing and reconciliation time by 35%, scaled global payments to vendors in 11 countries, and served 550+ vendors worldwide.
The Challenge
Manual Payment Processes Impeded International Growth
With a comprehensive technology platform that helps coaches create tailored plans for clients, manage client relationships, and grow their practices, Lenus has become one of the most sought-after coaching apps in the health industry. When Lenus had just four offices across Europe, the accounts payable team’s manual processes were time-consuming but manageable. But as Lenus signed up more vendors to support more offices, the influx of invoices became so frequent that the team no longer had the capacity to manually enter banking details, set payment terms for specific regions, re-enter payments into NetSuite OneWorld, and review and reconcile banking fees.
Sometimes we could use local banks—other payments required a wire transfer. Sometimes, the bank could read our international vendors’ business names—other times, we first needed to translate the non-English letters. If we had to keep doing everything by hand, it was going to be very difficult to grow.
Dayane Piassi Casagrande
Senior AP Accountant, Lenus
The Solution
Automated Global Payments With Tipalti Accounts Payable and Tipalti Mass Payments
When they upgraded to Tipalti Accounts Payable and Tipalti Mass Payments, the Lenus team found that manual tasks almost completely disappeared. The Tipalti platform now automatically processed invoices, standardized payments as local transfers in the vendor’s currency, identified and set the right payment timeframe for each invoice, and generated easy-to-read reports for reconciliation.
One of the great things about implementing the right technology for specific functions is that your team can focus on growing the business—because automating those processes means they won’t become the limiting factor as your company scales.
Dayane Piassi Casagrande
Senior AP Accountant, Lenus
The Result
Enhanced Efficiency and Scalable Global Payment Processes
By adopting Tipalti’s automated solutions, Lenus achieved a 35% reduction in payment processing and reconciliation time. The company successfully scaled its global payments to vendors in 11 countries, serving over 550 vendors worldwide through the platform. Additionally, Lenus was able to standardize the payment process across countries and currencies, automate payment terms based on invoice or country, and integrate payment data into NetSuite OneWorld. Automation allowed Lenus to focus on its core mission of empowering fitness and nutrition coaches without being hindered by manual administrative tasks.
Since we automated all of this accounts payable work with the Tipalti platform, my team spends less time managing payables for our 11 international locations than we did when we had just four offices. I’m so glad we rolled out Tipalti.
Dayane Piassi Casagrande
Senior AP Accountant, Lenus
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