As your business expands, you need an automation system that will efficiently handle invoice processing and global supplier payments, reducing your business costs. And you need to steer through any economic headwinds to optimize your business results.
You can do this by using AP automation software to streamline the payables workload, including supplier onboarding and tax compliance, purchase order and invoice management, approvals, and payments. This workflow automation lets your company reduce routine accounting time and shift to higher-value strategic finance work.
Scalability for handling a larger volume of more complex supplier transactions and reducing future accounts payable hires are benefits of AP automation. You’ll also improve financial controls and reduce costly fraud and error risks.
Alternatives, like Tipalti and Concur, use ERP system or accounting software integration to eliminate manual processes from your AP workflow.
Which solution best meets your business needs? In this guide to Tipalti vs. Concur, we compare product functionality for each platform. We also highlight the differences to help you decide which software is a better fit for your company’s accounts payable automation and global payments needs.
What Does Tipalti Do?
Tipalti is a provider of robust cloud-based AP automation software. Tipalti software is mostly used by midmarket companies and the software scales with you as your company grows.
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Tipalti Product Capabilities Overview
Tipalti’s AP automation, and global payments software provides purchase order management, self-service supplier onboarding, invoice management, and tax and regulatory compliance. Tipalti software improves business efficiency. Tipalti offers scalability to expand through internal growth and acquisitions while minimizing headcount additions. Tipalti software saves your company money and lets you avoid the need to implement another system when your company grows to perform the same functions.
With multi-entity cloud architecture, Tipalti supports payables across your enterprise globally, including business units, subsidiaries, and divisions. Tipalti provides enterprise-grade financial controls to protect your company from fraud risk and strengthen internal controls.
Tipalti supports multiple payment methods in 196 countries and 120 currencies, supplier payment status communications, payment reconciliation, and reporting. . And you can decide whether to split or shift payment processing fees to payees, reducing your costs.
Tipalti integrates with all ERP and accounting systems, including:
- Oracle NetSuite
- Sage Intacct and Sage ERPs
- Microsoft Dynamic ERPs
- SAP ERPs
- Oracle ERP
Tipalti’s SaaS pricing model starts with the basic platform fee and lets you select or add advanced features as your business grows. Advanced functionality includes W-8 tax forms, international tax IDs, or multi-entity payables.
Tipalti pricing starts at $149 per month for the platform fee. As your business adds complexity, you can easily upgrade to Tipalti’s more advanced features.
What Does Concur Do?
Concur provides cloud-based software for expense management, travel, and invoice processing & payment. Concur has a strong travel and expense (T&E) offering and is primarily a spend management platform. Businesses use the company’s invoice products for AP automation.
Concur Product Capabilities Overview
Concur helps businesses manage their spend with expense management, travel and invoice software. Its invoice product provides functionality from purchase requisition through to invoice payment.
Invoice Capture uses OCR technology and SAP Leonardo Machine Learning to auto-populate data, followed by human validation to ensure the information from the header and line item level of the invoice is accurate before it gets processed.
Once captured, the invoice gets routed for review and approval with the option to use a mobile app for approvals. Once an invoice is fully approved, it can be paid via ACH, check, or credit card voucher. The payer chooses how they would like to pay the vendor.
The Concur platform needs integration with third-party apps to provide cross-border payments functionality and access to a broader range of payment methods beyond ACH, check, and credit card vouchers. Concur payment partners include NvoicePay, Paymerang, WayPay, TransferMate, AMEX, and others.
Concur integrates with ERP systems including:
- SAP ERPs
- Oracle NetSuite
- Sage ERPS
- Microsoft Dynamics 365, and Microsoft Business Central (NAV)
Concur offers three SMB packages of its invoice product
- Automate: ~$2 per invoice average price (includes OCR, approvals routing, 2- & 3-way matching, check / ACH / credit card voucher payments)
- Insights: variable pricing (adds on personal data views, spend management alerts, line-level data capture to the Automate package)
- Optimize: variable pricing (adds on budget management + monitoring features & consulting services to the Insights package)
Features of Tipalti vs. Concur
Both Tipalti and Concur offer software platforms for accounts payable process automation. Each software vendor offers features and solutions to streamline the payables process. Let’s identify and compare some of the differences between Tipalti vs. Concur:
ACH, Global ACH (eCheck), Wire Transfer, PayPal, Check, and Prepaid debit card
Limited payment methods and currencies – no global ACH (retired in 2022), no wire, no PayPal, no prepaid debit card
|Global Payment Coverage
Payments to 196 countries in 120 currencies
Limited global payment methods. Requires use of payment partners for country & currency reach
|Touchless invoice processing
Invoice capture by OCR at header and line level, machine learning, managed services. 2- & 3-way PO matching, custom fields support
Integrated PO management solution, helping streamline company purchases, improve spend controls, and reduce AP processing time
PO creation, no Slack integration to accelerate approvals
|Supplier Onboarding and Vetting
Self-service supplier onboarding with a client-branded portal. Supplier choice of preferred payment method, currency; 26,000+ rules validate payments, screen against OFAC/SDN lists
Vendor data is uploaded manually or via API; no self-serve onboarding capability; the supplier portal was retired in Oct 2020. Payer chooses payment method for each supplier
KPMG-approved tax engine, captures W8 & W9 tax forms, collects and validates IRS and VAT tax ID, 1099 & 1042 prep reports and calculates tax withholding. Automatically validates using more than 3,000 rules
No tax compliance
Currency conversions without the complications – save time and money on currency conversions. Also, advanced FX solutions – intercompany bank transfers, FX hedging, payee FX
No FX solutions
|Early Payments / Rebates
Payees can get paid earlier than their due date and payers can take advantage of early payment discounts to save money while encouraging payee adoption of safer payment methods
Only rebates via card
Native API integrations with major ERPs (NetSuite, Intacct, and QuickBooks Online). Integration with all other ERPs via pre-built connectors using no-code, drag-and-drop interface
Comparable ERP integration options, but no longer have native integration capabilities and require 3rd party connectors
Which Solution Works Best for Your Business (and Why)
Selecting and implementing an AP automation solution that best fits your business will streamline your financial workflows and save time and money by making the payables processes more efficient. The following scenarios will help you select the right partner:
When to Choose Tipalti
You run a hyper-growth business that is rapidly scaling
Your business needs scalability in an AP solution to meet your needs today and your expanded needs in the future. You will need software that processes a high volume of transactions or that can efficiently handle complex global payments for multiple entities or many geographic locations.
Tipalti Multi-Entity supports a consolidated headquarter payer account with multiple sub-entities associated with it so you can manage all entities’ payables operations from a single Tipalti model, enabling each entity to operate with its own unique workflow and enabling you to manage a large number of entities.
Tipalti lets you pay in 196 countries and 120 currencies without using third-party payment partners like in the case of Concur. Before every payment, Tipalti will screen suppliers against OFAC sanctions and other blacklists to prevent legal repercussions, including fines.
Additionally, Tipalti allows your suppliers to choose a preferred payment method with options including U.S. ACH, global ACH , wire transfer, PayPal, check, or prepaid debit card. Concur only offers, check and credit card voucher payment options.
Tipalti also offers advanced FX solutions including intercompany transfers, FX hedging, and Payee FX optimization to help streamline your global payments processes. These features are not available with Concur.
Lastly, with Tipalti you can accelerate financial close by more than 25% as payment methods, currencies, subsidiaries, and geographies are combined and reconciled in real-time for instant visibility. Detailed transaction and reconciliation reports are integrated with your ERP system to provide a consolidated view of all payable accounts.
You want to automate the entire accounts payable process, end-to-end
Both Tipalti and SAP Concur can provide end-to-end accounts payable solutions from purchase requisition all the way through to invoice payment. However, there are some gaps in Concur’s offering.
Concur retired its supplier portal feature in October 2020 and instead uses vendor information from your ERP system in the payables process. Meanwhile, Tipalti helps streamline the supplier onboarding process with a self-service, white-labeled, multi-language portal, enabling faster, more accurate supplier data collection and verification. Tipalti automatically validates collected supplier payment data in real-time using 26,000 global banking rules to proactively reduce payment errors by 66%.
The supplier portal is accessible 24×7 and provides visibility into payment status , and sends proactive automatic payment status emails. This reduces supplier inquiry and questions like “where’s my payment?” further saving you time. Additionally, suppliers can choose a preferred payment method from a list of options. You can incent certain payment methods with early payment options that allow them to get paid before their due date and allow you to earn early payment discounts.
Both Tipalti and Concur offer similar invoice processing capabilities but some features that come standard with Tipalti result in extra costs with Concur. For example, line-level OCR data capture is not available in the baseline “Automate” invoice package. Tipalti also offers unlimited invoice approvers, whereas, with Concur, you may need to upgrade your package to allow enough approvers the ability to update coding on invoices.
Lastly, Tipalti handles the “last mile” of the payables process in-house, whereas Concur often relies on third-party payment partners for payment remittance. Tipalti is a licensed money transmitter and registered as a money service business with the ability to help you send funds quickly and securely across 196 countries in 120 different currencies.
You want to strengthen compliance and controls while reducing risk
Since AP involves direct access to cash reserves, it’s critical to institute proper controls and governance. Tipalti provides granular controls over payables and payment operations to increase the security of sensitive financial data, ensure ongoing OFAC compliance, and improve management oversight of key AP processes. 20+ role-based permissions help enforce the segregation of duties by configuring who can initiate disbursements, fund accounts, create approval flows, run reports, and more.
The Tipalti Detect risk module is an internal network that proactively identifies and prevents potential ongoing fraud by proactively looking for patterns. Payers can block or suspend payees from receiving payments, identify blocked or suspended payees trying to create multiple accounts and get notified of suspicious payees.
Tax compliance is another crucial aspect, as manually collecting and validating tax forms from suppliers is fraught with legal and financial risk. Tipalti solves the complex, highly-manual process of collecting tax information through digital capture directly during the onboarding flow, ensuring information is validated before payment is ever processed.
Help ensure IRS tax compliance with KPMG-approved tax form data validation and withholding calculations. Collect W-9, and W-8 tax forms, validate IRS and VAT tax IDs, automatically calculate withholdings and generate 1099 / 1042-S tax prep reports. At the end of the year, the system can also automate the submission of 1099s (through integration with Zenwork for eligible payees) to the IRS using the data from Tipalti. Concur does not have any built-in tax capabilities.
When to Choose Concur
You do not conduct any business outside of the US
Concur has minimal global capabilities to help support your operations outside of the US. International payment options are minimal. Concur’s only global payment option is credit card vouchers and it does not support payment methods that global payees might demand, such as PayPal, Global ACH, and wire transfer.
In order to facilitate global payments, you will likely need to work with a third-party payment provider such as NvoicePay, Paymerang, WayPay, TransferMate, AMEX, or others instead of handling all payment operations in a single, unified manner. If you are OK with the provided payment methods or working with third-party payment providers, Concur may be appropriate.
You do not have a high volume of vendors
Concur provides limited vendor management capabilities and does not allow supplier self-service since its supplier portal was deprecated in October 2020. Therefore, vendor details and banking information must be manually uploaded or done through API instead of via self-service onboarding with built-in validations. You also lose the ability to digitally collect vendor W-8 and W9 tax forms during onboarding and the resulting easy generation of year-end 1099 and 1042-S prep reports. Your team will have to allocate resources to maintain the vendor master file, managing vendor requests, and tax compliance. This is not a scalable approach if you manage a large number of vendors. However, if your vendor list is small and not rapidly growing, Concur may be appropriate.
Your need if for a travel and expense management solution
Concur offers leading travel & expense (T&E) software for corporate travel and employee expense report reimbursement. If your primary need is for a T&E solution than an end-to-end accounts payable solution, consider Concur as a potential partner.
Signs It’s Time to Switch to Tipalti
Concur software is not as efficient as Tipalti because it lacks some critical AP automation features. Below are a few reasons why you should consider switching to Tipalti from manual processes or a less robust AP automation system.
1. You Want the Benefits of a Self-Service Supplier Portal
Tipalti helps streamline the supplier onboarding process with a self-service, white-labeled, multi-language portal, enabling faster, more accurate payee data collection, and validation against 26,000 global banking rules to proactively reduce payment errors by 66%. The portal also helps to reduce supplier inquiry on payment status further saving you time.
2. You need multiple supplier payment options and broader global payment coverage
Concur provides minimal international payment options and coverage for your global suppliers. Tipalti makes supplier payments to 196 countries and in 120 local currencies for worldwide coverage with six different available payment options.
3. You Need Help Streamlining Your Tax Compliance
Tipalti helps ensure IRS tax compliance with KPMG-approved tax form data collection, validation and withholding calculations. Collect W-9, and W-8 tax forms, validate IRS and VAT tax IDs, automatically calculate withholdings and generate 1099 / 1042-S tax prep reports.
4. You Have an Increasing Number of Reconciliation Challenges
Payables reconciliation takes time and can delay your financial close. With Tipalti, global payment remittance using multiple payment methods is automated and consolidated into real-time reports for more accurate and faster payment reconciliation, allowing you to accelerate financial close by 25%.
What Our Customers Say
As we were growing, we did not want to keep adding more people to support outbound payments. The big focus was to streamline everything, and remove manual processes as much as we could.Phil Newell | Director, Finance & Accounting IT, GoDaddy
Our AP operation was all manual processing. It was brutal—emails back and forth and trying to record routine documentation. We were scrambling to find information for 1099s. We needed a more customized solution.Nancy Spencer | VP of Finance, Aceable
Our finance professionals were spending 70 hours per month processing payments—we needed a system that would add automation and efficiency to our operations.Andrew Cole | Senior Accounting Manager, Uptake
Save Time and Money with Accounts Payable Automation
In our survey of global accounts payable teams conducted with IFOL, we found that nearly half of all respondents process invoices manually over five days each month. Payables automation technology lets your company reduce data entry time and shift more resources and team knowledge to strategic finance for achieving business revenue growth and cost reductions.
When comparing the benefits of Tipalti vs. Concur, consider each system’s fit for your needs today and over the long-term into the future. Tipalti’s AP Automation solution helps you to streamline your day-to-day operations, rapidly scale and adapt to changing business needs, accelerate business visibility, and strengthen fraud, financial, cost, and cash controls.