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Today, the finance function has more responsibilities than ever. In high-growth businesses, every operation—both front and back-office—is inexplicably tied to investment versus reward. To survive the uncharted road ahead, the modern, forward-thinking finance team has to future-proof their organization for success. Download the guide to discover: – The untamed wilderness of finance – How to forge an accounts payable path – How to strategize your next move – The ultimate accounts payable survival tool – How real-life survivalists scaled their businesses
“Look before you leap” has always been good advice. In this case study highlight, we’re letting you take a behind-the-scenes look at six successful implementations of the Tipalti AP automation solution.
Tipalti automation software is trusted by European customers who rely on it for payables automation and mass payments. They’re experiencing the benefits of accounts payable automation, automated invoice processing, and global payments. Tipalti’s customer list includes well-known brands like Lenus and Dragoman.
This article highlights four success stories of global Tipalti customers across various industries and stages of growth. Read these case studies before selecting the time-tested Tipalti solution for your company’s AP automation needs.
4 Accounts Payable Automation Case Studies
The first AP automation case study focuses on Lenus. Four other case studies follow. Each accounts payable automation case study describes the customer, their industry, the main AP problem, their successful solution in the AP process, and results from using Tipalti automation software.
For more details, click the link at the end of each company’s section to read Tipalti’s full case study.
1. Lenus
Lenus offers an all-in-one platform designed to help nutrition and fitness coaches scale their online business. By optimising workflows and providing strategic support, Lenus enables coaches to deliver personalised value to their customers.
About the Company
Danish health-tech company Lenus was established in 2016 with a bold mission: to empower fitness and nutrition coaches to scale their businesses, enrich clients’ lives, and improve the holistic health of the world.
They offer a comprehensive platform that helps coaches create tailored plans for clients, manage business relationships, and evolve their practises. This makes Lenus one of the most sought-after health industry coaching apps globally.
Main Challenge
The rapidly growing company faced several growing pains. Invoice management was manual, where the team had to move invoice files through a series of Google folders. Since vendor payments were often international, teams had to use complex wire transfers to ensure timely and accurate payments.
How We Solved It
With Tipalti AP automation, Lenus:
- Cut the team’s time on invoice payments by 35%
- Standardised the payment process across countries and currencies
- Automated payment terms and invoice approvals
- Integrated payment data into NetSuite
One of the great things about implementing the right technology for specific functions is that your team can focus on growing the business, because automating those processes means they won’t become the limiting factor as your company scales.
Dayane Piassi Casagrande, Lenus
2. European Family Office
The European Family Office channels capital into some of the most promising climate technology startups across the UK and Europe. They are on a mission to reverse the trajectory of climate change and thus need their back office systems to keep pace with strategic goals.
About the Company
The European Family Office is a smaller business that utilises Tiaplti’s AP automation to offer business services across Europe. Known for their agile, mission-driven approach, the company plays a crucial role in advancing sustainable technologies while maintaining rigorous financial oversight.
Main Challenge
A European Family Office relied heavily on manual invoice approvals, including clunky systems involving spreadsheets, email threads, and payment scheduling.
The company processed over 180 invoices a month (primarily from global vendors), which consumed up to 50% of a full-time employee’s capacity and diverted focus away from more strategic investment activities.
How We Solved It
The company implemented Tipalti Accounts Payable tools to automate their invoice payment process, reduce delays, and eliminate missed approvals.
- Easily integrate payments with QuickBooks and Microsoft Navision for faster reconciliation
- Standardise global vendor payments and currency conversions
- Reclaim half an FTE’s worth of time from invoice processing
- Increase visibility and remove bottlenecks in the approval process
- Enhanced overall efficiency and improved strategic capacity
Tipalti’s integration with other technology systems facilitated easier data extraction, positioning the company to scale its operations confidently. By providing ample time savings, Tipalti helps the European Family Office invest more time in reversing the dangerous trends of climate change.
We’ve got a significant strategic mission here, and it’s not approving invoices. We recognised this manual process was distracting our team and diverting attention from the strategic work we needed to be doing.
Lisa, Finance Director, European Family Office
Cut payables workload by 80% and close the books 25% faster
See how leading EU businesses are transforming finance operations with AP automation. Learn how to eliminate manual tasks, reduce errors, and accelerate your close.
3. Dragoman
Dragoman delivers expert translation and interpreting services to top-tier organisations across more than 100 countries and languages. The brand relies on an extensive network of freelancers and linguists and is trusted by institutions such as the World Bank and the United Nations.
About the Company
Dragoman specialises in high-stakes, multilingual communication. The global organisation enables various companies to operate across linguistic and cultural boundaries. However, managing freelancers across so many countries was becoming a growing operational burden.
Main Challenge
Since Dragoman operates a distributed network of freelancers across over 100 languages and countries, the company faced mounting challenges in managing payments to its linguists in different regions.
These payments often required navigating multiple currencies and time zones, resulting in inefficiencies and occasional delays. Payment complaints became frequent, threatening Dragoman’s reputation and vendor relationships.
How We Solved It
Tipalti transformed Dragoman’s AP by automating processes and integrating with Xero. With Tipalti, Dragoman:
- Automated global freelancer payments across multiple regions and currencies
- Create in-depth reports using real-time financial visibility
- Reduce payment errors and speed up support tickets
- Strengthen relationships with linguists with more reliable payments
As a result, Dragoman effortlessly scaled payments while growing its revenue four times and its profit eight times. Payment complaints dropped to nearly zero, and the company improved its global compliance with regulatory standards, thereby boosting credibility with large institutional clients.
Visibility and timely payment are crucial for maintaining trust in this industry. Tipalti gave us the tools to address these challenges.
Umit Ozaydin, CEO, Dragoman
4. Challengermode
Challengermode is home to borderless tournaments. The premier e-sports platform connects players, developers, and organisers through competitive gaming experiences. Today, it offers a system that helps game studios, publishers, e-sports organisers, and brands drive engagement and better experiences. Participants come from dozens of different countries, making fast prize distribution central to success.
About the Company
Challengermode is a popular esports platform founded in Sweden and currently powers thousands of tournaments worldwide. Initially launched as a matchmaking platform for League of Legends, the company has experienced significant growth over the past decade. Payouts can range anywhere from £80 to £80,000, meaning issues with distribution make it harder to scale.
Main Challenge
The team struggled with global mass payouts, particularly in complex regions like APAC. Exchange rates, tax documentation, and payout delays created friction for players and organisers, slowing down new feature rollouts.
Small payouts added layers of complexity, requiring custom solutions that Challengermode’s team lacked the bandwidth to manage.
How We Solved It
Tipalti helped Challengermode create seamless visibility that drives partnerships. They teamed up with Tipalti to take the headache out of global payouts and mass payables automation, resulting in:
- More streamlined payments to players and global partners
- Reduced manual work and cross-border compliance risks
- Fewer errors related to currency conversion and shorter delays
- More bandwidth to expand platform capabilities and B2B partnerships
Using Tipalti’s AP automation features, Challengermode was able to reduce payout friction and unlock new potential for growth. The brand is now exploring in-game cash prizes and deeper integrations to further drive user engagement and loyalty at scale.
Tipalti has helped us from a B2B partner acquisition standpoint because we have a solution that becomes such a valuable offering to some of the largest tournament organisers out there.
Patrik Jackiewicz, Head of Partnerships, Challengermode
Many of the use cases described in this article mention ERP integrations with Intacct and NetSuite, which are Tipalti partners. Tipalti integrates with most ERP systems and accounting software like QuickBooks and Xero.
Why These Case Studies Matter
Case studies are more than just specialised marketing claims. These stories offer objective and relatable evidence of how a solution like Tipalti can address specific business challenges.
Case studies can make the benefits tangible for decision-makers by walking them through the problem, solution, and measurable results. These forms of content build trust, especially when the company mirrors the reader’s industry, size, or struggles.
In this article, we’ve profiled companies like Lenus, Dragoman, and CrazyGames—each with unique pain points and impressive final outcomes. Whether it’s reducing invoice processing time with limited resources or scaling global payouts without adding headcount, these stories highlight how AP automation will drive real impact.
And since the best case studies resonate across the buyer journey—from discovery to deal—they’re some of the most powerful tools in any B2B marketing strategy.
Case studies emphasise customer success. This positions a business not just as a provider of products or services, but as a partner invested in growth and satisfaction. This strategy fosters stronger relationships and can lead to increased customer loyalty and referrals.
In a world where buyers crave authenticity and results, case studies deliver both, making them a critical component of any marketing strategy.
Unlock Strategic Growth
Tipalti isn’t just software—it’s a catalyst for operational excellence. Customers consistently choose Tipalti for its ability to reduce manual effort in the payables workflow—lowering costs, saving time, and enabling smarter financial decisions.
Tipalti AP automation and global payments software includes:
- Self-service supplier onboarding with supplier payments, tax compliance tracking
- OCR data capture scanning to convert paper-based invoices to digital invoices
- Artificial intelligence / Machine learning (AI / ML) and robotic process automation (RPA)
- Supplier validation, discrepancy alerts, and financial controls to reduce errors and fraud risks
- Automated global regulatory compliance
- Automatic real-time payments reconciliation
With automation handling the heavy lifting, your finance team can:
- Capitalise on early payment discounts
- Eliminate the need for extra headcount
- Reduce errors and fraud risk
- Stay ahead of global compliance requirements
Tipalti payables automation and global payments software solves customers’ accounts payable problems, speeds up their accounting close, and provides greater real-time visibility, freeing time to improve business results using strategic finance.
Tipalti moves your business away from chasing paperwork and steers you more toward driving strategy.
Simplify Your AP with the Automation Finance Teams Trust
Tipalti helps growing European businesses eliminate 80% of manual AP tasks while ensuring tax compliance, faster global payouts, and better vendor relationships.
