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Flytographer Overview
Industry
Business services
Company Size
Sub 100
Current ERP
Xero
Region
Canada
Tipalti Products Used
Mass Payments
Challenge
Manual payment processes were time-consuming and prone to errors, hindering scalability and partner satisfaction.
Solution
Flytographer implemented Tipalti Mass Payments to automate global payouts and achieve tax compliance.
Results
Flytographer eliminated 95% of its payments workload and implemented flexible, easy payment options to improve partner relationships.
The Challenge
Manual Payment Processes Hindered Efficiency and Growth
Flytographer, an online marketplace connecting travelers with local photographers in over 300 cities worldwide, faced challenges with its manual payout processes. Managing payments to a global network of over 500 photographers was time-consuming and prone to errors, leading to inefficiencies and difficulty scaling operations. Additionally, handling tax compliance and onboarding processes manually consumed significant resources.
PayPal was our only solution for the first few years, and as we grew, we were spending several hours each week paying our photographers. It was manual work with a high potential for human error. And many photographers preferred other payment methods.
Nicole Smith
CEO and Founder, Flytographer
The Solution
Automated Payouts With Tipalti Mass Payments
Flytographer implemented Tipalti Mass Payments to improve partner onboarding, communications, tax, and compliance capabilities and allowed its photographers to manage their payment details through a self-service portal. Tipalti supports multiple payment methods, including PayPal, ACH, and wire transfers, which cater to the diverse preferences of Flytographer’s global partners.
With Tipalti, partner interaction no longer requires any bandwidth from our team. Photographers can change bank accounts or switch payment methods between PayPal, ACH, or wire transfers—it’s all self-service.
Nicole Smith
CEO and Founderf, Flytographer
The Result
Enhanced Efficiency, Compliance, and Partner Satisfaction
By automating payout processes with Tipalti, Flytographer significantly reduced its payment processing workload, allowing the team to focus on core business activities. The automation ensured timely and accurate payments, improving partner satisfaction. Additionally, the platform’s built-in tax compliance features streamlined tax-related processes, reducing the risk of errors and ensuring adherence to regulations. This transformation enabled Flytographer to scale its operations efficiently and expand its network of partners and sales channels, including collaborations with travel agents and partners like Expedia and Zola.
We can make hundreds of payments every week in five minutes, which enables our controller to do more high-value work. And as we add new cities and photographers globally, we don’t have to worry about compliance or tax issues. It’s built into Tipalti.
Nicole Smith
CEO and Founder, Flytographer
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