LivTech Saves Over 100 Hours Monthly, Scales Entities, and Earns $30,000 in Cashback

The Challenge

Managing Rapid Growth with Limited AP Resources

LivTech contended with mounting manual tasks as its healthcare portfolio grew. Each new entity increased invoice volume and introduced specialized vendor requirements. With only one AP clerk managing accounts payable, the process was labor-intensive and prone to inefficiencies. Tasks such as scanning invoices, manually entering them into Sage Intacct, and chasing email approvals wasted significant time and resources. Not having a centralized system risked payment delays and processing bottlenecks that could strain internal relationships.

The manual approach proved to be unsustainable when LivTech grew from 8 to 17 entities. The finance team needed a scalable solution to handle diverse vendor needs while maintaining accuracy and efficiency across operations. Without automation, the workload and risks associated with manual processes threatened to undermine Livtech’s ability to support rapid growth.

The Solution

End-to-End AP Automation Through Tipalti

Livtech evaluated several AP automation providers with guidance from their Sage Intacct partner, LBMC Technology Solutions, ultimately choosing Tipalti for its proven global capabilities, centralized invoice processing, and vendor onboarding tools. 

Integrated with Sage Intacct, Tipalti created a centralized hub for invoice capture, approval workflows, and real-time tracking in one platform. Automation eliminated manual data entry and email-based approvals, freeing up the finance team’s valuable time and resources.

Through Tipalti’s Supplier Hub, LivTech’s vendors could manage their own payment details and track invoice statuses. This increased accuracy, while supporting tighter audit trails and smoother 1099 preparation. Because the platform can handle multi-entity operations, Livtech consolidated AP processes across 17 entities, remaining efficient despite rapid growth.

Additionally, LivTech adopted Tipalti’s virtual card to offer vendors faster payment options while generating cashback rewards on eligible spend, all with the support needed to navigate the complexities of a multi-entity structure. This comprehensive solution enabled Livtech to scale its AP operations without adding headcount.

The Result

Scalable AP Operations Without Additional Headcount

Tipalti modernized LivTech’s accounts payable processes into a scalable operation. What once required a full-time AP clerk now takes just a few hours each week. The finance team eliminated the standalone AP role entirely. LivTech doubled its entities to 17 and earned immediate return on investment–without adding headcount. With Tipalti’s centralized platform, the finance team handles year-end audits and 1099 processing efficiently.  Accurate, faster month-end closes have improved financial consolidation across all entities. 

Vendors have real-time invoice visibility in Tipalti’s supplier portal, which reduces inquiries and fosters trust between operations and finance teams. By automating AP processes, LivTech increased operational efficiency and can scale without adding staff.