Case Study

All My Children Daycare Streamlined Invoice Workflows and Achieved Audit-Readiness with Tipalti Accounts Payable

We were behind in certain instances, and since then, we are CURRENT. Management is ecstatic, and we’re ecstatic. We have implemented a standard payment cycle, and it has created a uniform expectation for employees and vendors. [Tipalti] has made our ability to respond to requests for documentation more efficient.

Gerald Gartner

Senior Controller, All My Children Daycare

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All My Children Daycare Overview

Industry

Non-profit

Company Size

100 1000

Region

United States

Tipalti Products Used

Accounts Payable

Challenge

All My Children Daycare and Nursery School needed an automated accounts payable system to replace manual processes and meet rigorous audit demands.

Solution

The organization adopted Tipalti Accounts Payable, implementing AI-based invoice coding, approval workflows, and streamlined ACH payments across 20+ locations.

Results

With Tipalti, All My Children Daycare and Nursery School saved time, reduced staff workload, caught up on backlogged invoices, and now confidently complies with strict DOE audits.

The Challenge

Manual Inefficiency and Audit Pressures

Operating as a $50 million non-profit with over 20 locations across New York and Pennsylvania, All My Children Daycare and Nursery School faced significant challenges managing its accounts payable (AP) processes. The organization’s reliance on a manual, Smartsheet-based system lacked structured workflows, which created inefficiencies and made it difficult to meet the stringent documentation requirements imposed by the New York City Department of Education (DOE). 

The absence of automation resulted in invoices frequently falling into a “black hole,” with no clear visibility into their status or who needed to take action. This led to severe backlogs, with transaction inefficiencies hindering timely billing and compliance and creating unnecessary stress and operational bottlenecks.

It was a fairly reasonable approach, but it didn't have the proper workflow, and it didn't work as efficiently as it should.

Gerald Gartner

Senior Controller, All My Children Daycare

The Solution

AI-Powered Invoice Management with Tipalti

To address these challenges, All My Children Daycare and Nursery School implemented Tipalti’s AI-powered invoice management system, which automated and centralized their accounts payable processes. The organization selected Tipalti for its ability to streamline invoice coding, approval workflows, and vendor payments. The system intelligently learns recurring expenses, which automatically codes around 90% of invoices correctly. This feature alleviated the burden on facility directors, who previously struggled with complex accounting tasks, and ensured a consistent, efficient process across all locations.

Tipalti also introduced robust ACH payment functionality, drastically transforming vendor transactions. With improved transparency, stakeholders can now track invoice progress in real time, identify bottlenecks, and communicate through Tipalti’s integrated messaging system, significantly enhancing operational clarity and efficiency.

We never really used ACH too much, and now we pay 95% of our vendors with ACH through Tipalti, which has also greatly changed our business operation.

Gerald Gartner

Senior Controller, All My Children Daycare

The Result

Streamlined AP Operations and Audit Readiness

By adopting Tipalti, All My Children Daycare and Nursery School achieved remarkable operational improvements and audit readiness. The organization eliminated an 18-month backlog in transaction recording and now maintains a 30-day invoice cycle. Standardized invoice intake and payment scheduling create predictable timelines for both management and vendors. This structure not only streamlines operations but also meets the stringent documentation requirements of the New York City Department of Education. The automation of accounts payable processes allowed All My Children Daycare and Nursery School to reduce full-time AP staffing to less than one full-time equivalent. Freed from tedious tasks, the finance team now efficiently responds to audits, boosting confidence and ensuring compliance across their 20+ locations.

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