Brooklinen Modernizes Its Financial Operations As Their Luxury Bedsheets Skyrocket in Demand

The Challenge

Manual, Time-Consuming AP

Founded in 2014, Brooklinen is a Brooklyn-based eCommerce and manufacturing company that sells affordable, luxury bedding and home comfort products. The brand quickly grew in popularity, fueled by its mission to deliver high-quality sheets and towels directly to customers.

As Brooklinen scaled, its manual accounts payable processes created bottlenecks.

The Solution

Automating Vendor Payments With Tipalti

Brooklinen turned to Tipalti to automate and modernize its financial operations.

With Tipalti, Brooklinen streamlined vendor onboarding, tax compliance, invoice processing, and payments into one centralized hub. Vendors’ contact information, billing details, and tax IDs were collected and stored at onboarding, future-proofing Brooklinen’s AP process.

The solution also ensured that vendors would not receive payments until their W-9s were submitted, enabling automatic tax compliance.

The Result

Efficiency, Compliance, and Vendor Satisfaction

Brooklinen achieved significant efficiencies and transformed its financial operations with Tipalti. By eliminating one full week each month of manual payment processing, the finance team freed up valuable time to focus on more strategic work. Automatic W-9 collection ensured that tax compliance was no longer slipping through the cracks, while instant reconciliation with QuickBooks Online gave leadership real-time visibility into expenses. Vendors now receive payments on time and can easily track when funds are arriving, leading to greater satisfaction and stronger relationships. Perhaps most importantly, Brooklinen has been able to scale vendor relations and keep up with business growth—all while maintaining the same finance headcount.

In 2020, even during lockdown, Brooklinen raised $50 million to expand beyond bedding into a broader comfort-at-home product line—supported by a stronger, scalable finance foundation.