Chomps Overview
Industry
E-Commerce & retail
Company Size
100 ‑ 1000
Current ERP
NetSuite
Region
United States
Tipalti Products Used
Accounts Payable, Expenses
Challenge
Chomps outgrew BILL and Tallie, leaving its lean finance team to battle scaling bottlenecks across manual workflows and a stalled month-end close.
Solution
Chomps scales its operations through Tipalti, using a customized NetSuite integration to manage unique payment funding, approvals, and advanced expenses in one place.
Results
Chomps reduced manual entry, boosted compliance, strengthened supplier trust, saved 8 hours per month in closing, and removed 16 hours monthly from manual expense processing.
The Challenge
Scaling AP with A Lean, Remote Finance Team
As Chomps scaled to become one of America’s fastest-growing snack brands, its small finance team faced mounting challenges with accounts payable (AP). Chomps generated over half a billion in sales with fewer than 200 employees while its lean AP team tackled escalating transaction volume. Processing 2,000 monthly invoices through manual BILL workflows became unsustainable.
Further complicating operations, Chomps managed a fragmented tech stack of NetSuite, BILL, and Tallie, relying on an external data-entry vendor to handle the overflow. This disconnected setup triggered operational friction, from shared logins to scattered invoice records, that pushed critical reviews to the end of the month. While a lack of real-time visibility left the team to navigate a labor-intensive audit process.
We used to catch billing issues 2 or 3 weeks later. Now we can dispute invoices in real time and get the right stakeholders reviewing upfront, improving both our vendor experience and our month-end close.
Terri Haney
Accounts Payable Manager, Chomps
The Solution
Tipalti AP and Expenses Built Around Chomps’ Workflow
By integrating Tipalti with NetSuite, Chomps centralized its AP process, housing budget tags, memos, and approvals in a single location. The team now maintains total transparency as Tipalti automatically pushes invoice images into NetSuite, removing the friction of system-hopping and the security risks of shared login credentials.
The implementation moved fast. From contract signature to go-live, the process took just 32 days. Chomps set up a centralized invoice intake system via a dedicated email address, enabled self-service vendor onboarding, and streamlined internal approval flows. Later, they added Tipalti Expenses to connect employee spend with their AP process, improving visibility and reducing manual entry.
A big win for us was eliminating problems during audits. Because Tipalti pushes the invoice images and data straight into NetSuite, our team can pull what they need without switching tools. Everyone has the same visibility in the system.
Terri Haney
Accounts Payable Manager, Chomps
The Result
An 8-Hour Reduction in Month-End Close
Chomps saw measurable results within the first month of using Tipalti. By eliminating manual Excel coding and post-facto tagging, the finance team cut the month-end close by eight hours. Custom fields now flow directly into NetSuite and FP&A tools, providing budget owners with the visibility needed to catch and correct issues well before payment deadlines.
Unifying expenses with AP and payments enabled Chomps to bring its entire spend workflow in-house, eliminating the need for an external contractor. By automating processing and reconciliation, the team eliminated over 16 hours of manual work per month.
Today, Chomps handles high invoice volume and frequent employee travel without growing headcount or relying on outsourced support. With Tipalti, AP and expenses now operate within a unified, automated system, enabling the company to scale finance operations without sacrificing accuracy, speed, or control.
Tipalti Expenses has been a big win across the board: managers love approving in-app, our AP team has fewer touches, and the finance team gets faster visibility because they’re saving over 16 hours monthly in manual work. It’s a major step forward from the process we had before.
Terri Haney
Accounts Payable Manager, Chomps
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