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Therabody Overview
Industry
Healthcare
Company Size
100 ‑ 1000
Current ERP
Netsuite
Region
United States, Global
Tipalti Products Used
Accounts Payable
Challenge
As Therabody rapidly scaled into a global wellness leader, its growing vendor base and international payments threatened to overwhelm the AP function. The team needed stronger financial policies, better visibility, and an ERP integration to keep up.
Solution
Therabody implemented Tipalti to automate AP processes, streamline invoice approvals, and strengthen compliance and fraud controls. Seamless integration with NetSuite provided real-time visibility and allowed finance to focus on strategy rather than data entry.
Results
Tipalti reduced AP workload by 60 hours each month, improved fraud controls with robust audit trails, streamlined invoice processing, and elevated finance from transactional tasks to strategic business growth.
The Challenge
Scaling Financial Operations Globally
Founded by chiropractor Dr. Jason Wersland in 2008 and officially launched in 2016, Therabody is redefining health and wellness with innovative percussive therapy devices. Trusted by 250 professional sports teams, therapists, athletes, and celebrities worldwide, the brand sells in over 50 countries and continues to grow rapidly.
This expansion placed heavy demands on finance operations.
We could see that accounts payable was becoming a burden. Vendor count and international payments were going to increase, and we needed to make sure the right processes were in place before it reached a point where cash flow management could be hindered. You can't make decisions unless you have a quick monthly close—you need clear access to numbers to see where you're making money. And you can’t do that without an automated finance system.
Kevin Crowley
Director of Accounting & Finance, Therabody
The Solution
Automating AP With Tipalti
Therabody selected Tipalti to reduce AP workload while maintaining a lean team. With automated payments, tax compliance, and approval workflows, Tipalti minimized the AP burden and positioned finance as a strategic partner.
Seamless integration with NetSuite was a critical advantage, enabling automation across invoice processing and reporting while ensuring strong compliance controls.
Tipalti truly minimizes that AP burden. We're able to prepare and plan for the future, as opposed to just getting our books done. Now, we have time to find ways to reduce costs and enhance revenues. We’re focused on strategy, not just making sure that people are getting paid on time.
Kevin Crowley
Director of Accounting & Finance, Therabody
The Result
Time Saved, Stronger Controls, and Strategic Finance
By automating AP with Tipalti, Therabody reduced its accounts payable workload by 60 hours each month, freeing the team to focus on value-added initiatives rather than manual processes. Fraud controls and spend visibility were significantly improved through robust audit trails, while invoice processing was streamlined and integrated directly with NetSuite. As a result, the finance team has been able to shift from transactional work to strategic planning, ensuring the company is well-prepared for continued global growth.
I can't imagine what our AP process would look like without Tipalti. Accounts payable is no longer a burden.
Kevin Crowley
Director of Accounting & Finance, Therabody
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