The Language Group

Our payees love Tipalti. They can log in to their portal to see when they’ve been paid. That matters because we’re unique in the language business in that we pay net 30, and it’s important to show our contractors that, yes, you’re getting paid when your job is complete.

Giovanni Donatelli

Founder and CEO, The Language Group

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The Language Group Overview

Industry

Business services

Company Size

Sub 100

Current ERP

Sage

Region

United States

Tipalti Products Used

Mass Payments

Challenge

Manual payout processes using multiple software tools led to inefficiencies and increased workload.

Solution

The Language Group implemented Tipalti Mass Payments to automate contractor payouts and streamline payments workflows.

Results

The Language Group reduced the manual payments workload from hours of monthly data entry to a few keystrokes, reduced payment runs from four times a month to one, and eliminated the need to add staff to support a rapidly growing list of contractors.

The Challenge

Inefficient Manual Payout Processes

The Language Group, a leading provider of translation and interpreting services in over 200 languages, faced challenges with manual payout processes to its network of contractors. The accounting team relied on four different software tools, manually transferring data between systems to manage payouts. As the company expanded internationally, many contractors resided in countries where PayPal, the default payment method, was not accepted, further complicating operations. The Language Group wanted to find a solution that could automate manual accounting workflows, streamline mass payouts to contractors, support multiple countries and payment methods, and improve payee onboarding.

We reached a point in our company’s life where the smart move was to invest in technology to support our growth, and that included finding the right software to help streamline our most important operations.

Giovanni Donatelli

Founder and CEO, The Language Group

The Solution

Automated Contractor Payouts With Tipalti Mass Payments

The Language Group implemented Tipalti Mass Payments, which reduced time spent manually inputting data, automated monthly contractor payouts, and streamlined the collection of 1099s while achieving tax compliance. Tipalti allowed the accounting team to manage all aspects of the payment process efficiently, and its flexible payment options enabled contractors to choose their preferred payment methods, accommodating those in countries with specific requirements.

I spent hours each month making countless individual payments, recording them all in other apps, and reconciling the numbers. But with Tipalti now doing it all automatically, the whole thing takes just a few keystrokes and one journal entry. We’re also now putting the power into our payees’ hands, letting them choose how and where they get paid.

Giovanni Donatelli

Founder and CEO, The Language Group

The Result

Enhanced Efficiency and Improved Contractor Satisfaction

Implementing Tipalti Mass Payments led to significant improvements for The Language Group. The manual workload for payments was reduced from hours of monthly data entry to a few keystrokes, and payment runs were consolidated from four times a month to one. Additionally, contractors can now access a self-service portal to view payment statuses, enhancing transparency and satisfaction.

Our payees love Tipalti. They can log in to their portal to see when they’ve been paid. That matters because we’re unique in the language business in that we pay net 30, and it’s important to show our contractors that, yes, you’re getting paid when your job is complete.

Giovanni Donatelli

Founder and CEO, The Language Group