JLab Streamlined AP Processes, Enhanced Global Payments, and Achieved Growth With Tipalti Accounts Payable

The Challenge

Manual Workflows and Global Payment Bottlenecks

JLab, a leader in audio technology, imagines and delivers the personal technology products consumers want. Faced with growing operational challenges, JLab’s small finance team was managing all AP processes manually. Without a centralized system, the JLab team relied on shared email inboxes to chase approvals, manually verify and code invoices, and upload PDFs into NetSuite. This fragmented workflow created bottlenecks, particularly at month-end, which delayed vendor payments and reduced overall operational efficiency.

Additionally, JLab struggled with international payments, as many European vendors invoiced its US entity. Plus, managing global transactions while ensuring compliance created increased complexity for the finance team.

The Solution

End-to-End AP Automation and Seamless International Transactions

JLab turned to Tipalti Accounts Payable for its user-friendly interface, seamless NetSuite integration, purchase order (PO) matching capabilities, and international payment automation. With Tipalti, JLab streamlined invoice processing into a single-step approval process directly integrated with NetSuite, eliminating redundant data entry and manual uploads.

Tipalti Accounts Payable simplified global transactions, allowing JLab to pay suppliers across multiple regions efficiently. Previously, the company’s spending was limited to a single card for executive use, but with Tipalti’s automated corporate card solution, JLab could distribute spending authority across employees while maintaining centralized control.

Additionally, Tipalti’s integration with NetSuite allowed for real-time reporting and automatic data syncing—eliminating the need for JLab to manually mark bills as paid in its ERP system. Now, Tipalti automatically updates bill payment records once payments are made, which is a time-saving win for JLab’s AP team.

The Result

Reduction in AP Processing Time and a Faster Financial Close

By implementing Tipalti, JLab transformed its AP processes, significantly reducing manual workloads and improving visibility across financial operations. Automated workflows eliminated the need for manual PDF uploads and email approval chases, enabling the finance team to focus on higher-value tasks.

Month-end bottlenecks, once a major challenge, have been dramatically reduced, leading to a 27% faster financial close—from 5-6 days down to just four. Productivity gains were equally impactful. With Tipalti, the JLab AP team boosted productivity by 68% and managed 35% more invoices without adding headcount—increasing from 500 to 675 invoices per month. This operational efficiency has supported the company’s growth and strengthened vendor relationships through timely payments. The introduction of Tipalti’s corporate card solution empowered employees with independent spending capabilities while maintaining centralized oversight.

With Tipalti, JLab has enhanced its financial operations by gaining real-time insights into invoice statuses and payment progress, allowing for greater confidence and control. By streamlining AP processes without adding headcount, JLab ensures seamless finance operations, positioning the company for ongoing growth and supporting its mission to provide awesome technology products to its customers.