The Big Payback Blog

A More Strategic Ecommerce Operation

A More Strategic Ecommerce OperationThere are plenty of industry resources on building ecommerce businesses that focus on the frontend customer experience and driving marketing and conversions. However, there are rarely discussions around the...


How to Scale Your Ecommerce Business and Operate Lean

How to Scale Your Ecommerce Business and Operate LeanOne of the biggest challenges ecommerce business owners face is scaling to their growth. Not only do they need to efficiently scale the business in a lean and agile manner, they also need to know...


What Is Supplier Relationship Management (SRM)?

What Is Supplier Relationship Management (SRM)?Supplier Relationship Management (SRM) is a coordinated practice within a business to engage with third-party service and product providers to maximize their benefit to the company’s objectives. In an...


Building and Managing Ecommerce Supplier Relationships

Building and Managing Ecommerce Supplier RelationshipsSupplier relationships can either make or break an ecommerce business. That’s no secret. Given the ultra-competitive web presence between a growing list of ecommerce sites, how your suppliers...


Choosing the Payment Method for Each Affiliate

Choosing the Most Optimal Payment Method for Each AffiliateDifferent payment methods work better for different situations. For affiliate payments, especially globally, there is a staggering range of combinations that are optimal for each transaction....


Importance of Communicating Affiliate Payment Status

Importance of Communicating Affiliate Payment StatusFor networks to truly be of service to affiliates and gain their loyalty, they must go beyond achieving a high comScore. According to Tipalti’s “Performance Marketing Network Payment...


Affiliate Payments – Why They Matter

Affiliate Payments Affect Network LoyaltyWhat makes for a successful affiliate network? It’s affiliates, of course! High performing, loyal affiliates with qualified traffic are golden. What matters to the affiliate community – possibly more...


IRS Tax Identification Number (TIN) Validation e-Services Update

IRS Tax Identification Number (TIN) Validation e-Services UpdateOn October 24 the Internal Revenue Service will require a stronger identity verification process for e-services usersIn an effort to protect taxpayer and tax preparer data and reduce...


Accounts Payable Appreciation Week

Accounts Payable Appreciation WeekGiving the Guardians of the Company Their DueAccounts Payable Appreciation Week starts on October 10th. It might be a nice gesture to send flowers, take the team out to...


Not All E-Commerce Is Created Equal

One Kings Lane was the darling of e-commerce. At one point in 2014, the company valuation was nearly $1B, yet it was sold in August 2016 for $30M to Bed, Bath and Beyond. How can a company lose 97% of its value in less time than a toddler learns her...


Holistic Accounts Payable - Panel Discussion (Video)

Laurie Hatten-Boyd of KPMG, Jonathan Wu of Touch of Modern, Persha Valman of Seeking Alpha, and Ernie Humphrey of the CFO Alliance discuss how they are addressing Accounts Payable holistically across tax, payments, ERP, and using it to scale and...


Holistic Accounts Payable - According to Forrester (Video)

Andy Bartels of Forrester provided a keynote on holistic accounts payable in San Francisco in May. He also discusses  the changes in finance and accounts payable that the CFO faces today as the business needs to scale, including the need to offer...


Accounts Payable Manifesto

Does Anyone like AP Supplier Payments? The Accounts Payable Manifesto

Let’s face it. It’s the job no one wants and no one wants to think about: paying suppliers. The accounts payable effort is an unsexy sunk cost to the company. Every step of the accounts payable supplier payment operation, from invoice processing...


Mass Payments Beyond PayPal

PayPal Mass Pay provides a low-entry barrier option to make large amounts of payments to a partner network because of its large footprint and reach. However, fast-growing companies soon reach a point where their mass payments volume and operational...


Do You Fear Automating Financial Operations?

Have you seen the video of the 70-year-old grandmother’s reaction to being in the driver’s seat of a self-driving Tesla? If not, take a look.Her reaction is priceless, to say the least. It’s so extreme, you have to just...


An Easier Path to Supplier Tax Form Compliance

Gathering IRS tax forms (W-9, W-8 Series, etc.) from suppliers is fraught with obstacles and manual processes. While collecting W-9 forms may be somewhat manageable because they’re primarily domestic, what buries workflow productivity for accounts...